Shop policies
Thank you for visiting our shop! Our work is produced in the traditional letterpress printing process. We make each piece ourselves, one-at-a-time, on two Vandercook Universal III presses. We embrace the imperfections as they reveal the history of the artifacts we print with. This historic and unique process ensures that each piece is truly one of a kind as no two prints are ever the same.
We love hearing from our customers, so feel free to contact us with any questions.
Accepted payment methods (image of credit cards)
Returns
We gladly accept returns
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
We don't accept exchanges or cancellations
But please contact us if you have any problems with your order.
Returns and exchange details
We do our best to accurately describe and photograph our listed items. Please read the descriptions carefully. A return request must be made within 3 days of receiving an item and the item must be shipped back to us within 7 days. Refunds will not be issued on any returned packages without prior authorization. Shipping charges are non-refundable and return shipment is the responsibility of the buyer. Returns consisting of 3 or more items will result in a 15% restocking fee.
Items must be received in the same condition in which they were sent or the refund will not be granted. Please contact us with tracking info so we will know when to expect the return. The cost of the item minus shipping charges and restocking fees (where applicable) will be refunded to the purchaser's original form of payment within 7 days of receiving the item.
Sale items and special orders (including deposits) are non-refundable.
Please repack your item carefully for shipping. We strongly advise purchasing shipping insurance and tracking. If an item is returned damaged for any reason or if a package is lost or stolen, a refund will not be issued.
If for any reason a package is returned to us by the post office (because the buyer provides incorrect shipping info, if a package goes unclaimed, etc.) the buyer will be responsible for additional shipping costs to have the package reshipped.
Payment
We accept payments through our online shops direct checkout. Please contact us if you would like to discuss other payment methods.
We ship to the address provided at checkout. Please be sure it is correct and contact us immediately if there is an error/problem. We do not issue refunds for items that get returned to us due to shipping errors.
SALES TAX
Orders shipped to NY will be subject to sales tax.
Shipping
Items that ship within the U.S. will be sent via USPS Express Mail, USPS Priority mail, USPS Ground or USPS First Class Mail (size and weight restrictions apply). You will be able to choose a shipping option during checkout.
In-stock items typically ship within 1-3 business days (We do not ship on Saturday, Sunday or U.S. holidays). Choosing USPS Express Mail does not mean that your items will arrive within one business day, rather that the package will be in transit for one day. If you need something shipped ASAP, please contact us before making your purchase. We will do our best to accommodate your request, but being a small business, that is not always possible. Additional fees may apply.
Insurance in the amount of $100 and tracking is included with USPS Express and USPS Priority Mail. USPS First Class Mail and Parcel Select Ground services DO NOT include insurance. If you would like to add additional insurance or purchase insurance for a service that does not automatically provide it, please contact us before making your purchase. Additional fees will apply.
We double wrap all of our pieces in bubble wrap and make sure that items fit snugly within the box. We are not responsible for damaged, theft or loss of uninsured or underinsured packages.
If for any reason a package is returned to us by the post office (because the buyer provides incorrect shipping info or if a package goes unclaimed, etc.) the buyer will be responsible for additional shipping costs to have the package reshipped. Refunds will not be given on returned packages.
Additional policies and FAQs
PRE-SALE ORDERS
We are accepting presale requests at this time. Presale items with ship within two weeks of receipt of payment.
WHOLESALE
Wholesale inquiries should be directed to studio info@brednation.com
RESERVED ITEMS
I will place items on reserve for a period of 3 days. If that item is not purchased within that 3 day period, the reserve will be removed and the items will be made available to other buyers.